Malware redirect: Unable to edit page

  • There is a malware redirect on my website, which redirects me even when trying to use the wordpress editor for editing the site and fixing the issue. I can login and I can see the wordpress environment for a moment, but then I’m being redirected. I have read all the other help threads on malware redirects, but the problem is that I am not able to edit the site (update, backup, etc.) due to the redirect. Can anyone help?

    The page I need help with: [log in to see the link]

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  • You will not be able to fix this from the WordPress admin dashboard, as you mentioned it is redirecting you even when you login. So you will have to access your code using FTP clients like Filezila or if you have access to Cpanel that would also help.
    Are you aware who is your hosting provider? where all the code is placed.

    Thread Starter dlandert

    (@dlandert)

    I see. My provider’s support hotline is inactive because of holiday season… I’ve figured out an ftp-access now. I’ll see whether that works.

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