Malware Issues with Clean Talk

  • Resolved janetp8

    (@janetp8)


    1 year, 1 month ago

    I have been getting the same Warning for the past 12 days. How do I fix it?

    Malware IssuesTimeFeb 13 2024 03:02:03Hostnamewetzeldesigns.comPluginwordpress-security-2.127Scanned files0ResultWARNING

    These files may not contain malicious code but they use very dangerous PHP functions and constructions! PHP developers don’t recommend to use such code. Besides, it looks very suspicious.

    Suspicious Files: 1PathModify timeMD5 HashPlugin/wp-content/wflogs/config-synced.phpMar 07 2023 11:44:51da0c0ea3db7da154b6ba9d40785a868e

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support amagsumov

    (@amagsumov)

    Hello @janetp8,

    Please make sure that you are using the latest version 2.128 of the Security plugin.

    Just in case, the update guide is here:

    https://cleantalk.org/help/update-wordpress-security

    Then deactivate the plugin with the “Complete deactivation” option enabled and activate it again.

    1) WordPress Admin Page → Settings → Security by CleanTalk → General Settings → Copy your Access key somewhere.
    2) Enable the “Complete Deactivation” option → Save Changes.
    3) WordPress Admin Page → Plugins → Installed plugins → Security by CleanTalk → Deactivate and then activate.
    4) WordPress Admin Page → Settings → Security by CleanTalk → General Settings → Insert your Access key → Save Changes.
    5) Run a new scan.

    Have suspicious files been found? If so, please follow this guide to send them to us for analysis:

    https://cleantalk.org/help/scan-results

    Thank you.

    Thread Starter janetp8

    (@janetp8)

    I followed the instructions above and still have a infected malware code. I do not know how to do anything else. I did read the link above and still don’t know how to get rid of the file. Please Help

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Did you send files for analysis?

    https://cleantalk.org/help/files-analysis

    Thread Starter janetp8

    (@janetp8)

    Thank you Again, I just did all of the above. Hope tomorrow’s scan will come up with better results.

    Plugin Support eugenecleantalk

    (@eugenecleantalk)

    Hello.
    We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

Viewing 5 replies - 1 through 5 (of 5 total)
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