Malware

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  • Yes, that’s happened also in my website. Malware will redirect your website to another website (ads). I was trying to figure out but unlucky.

    Please share here If you guys found the malware code to remove it.

    Thanks

    We are having the same issue. I have deactivated the plugin. Is there a way to make sure that the site is safe now that the plugin has been deactivated? Could the plugin being compromised have affected other parts of the site?

    Plugin Support Jawad Ahmed

    (@jawada)

    Hi @csmithfcedge

    Hi there,

    We are sorry to hear that you are having this issue. This issue has been addressed in our last update and users with the older versions are experiencing this issue, we kindly request you to update the plugin to the latest version. The issue occurred to those sites who have multisite features enabled. 

    Please also, check your custom JS/CSS menu under the popup and if you have any unknown code, please remove it. Also, please make sure you don’t have any unknown admin account on your site.

    I hope this will help. If you require further assistance or have any additional questions, please don’t hesitate to contact us through our support portal. Our team is always here to help!

    https://help.popup-builder.com/en/

    Sincerely,

    I don’t think this is resolved. We are getting malware and we have the latest version installed.

Viewing 4 replies - 1 through 4 (of 4 total)
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