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  • Thread Starter uqamsav

    (@uqamsav)

    An HTTP Error is shown to the user, however inspecting the console reveals the following error:
    POST https://mysite.com/wp-admin/async-upload.php 500 (Internal Server Error)

    To be clear, disabling this single setting, fixes the error. Re-enabling it, predictably causes the error to reappear.

    Thank you

    Hi,
    Did you check the server error log looking for more information regarding this “500 Internal Server Error”?

    I’m trying to reproduce this issue at my end, that’s what I’ve done so far but without any luck:
    – Installed “User Role Editor” plugin.
    – Created a new role copied from “Editor”.
    – Created a new user under this newly created role.
    – Logged in with this new user and uploaded an image -3 MB in size- successfully in the media library.

    Let me know if I’m missing something?

    Thanks.

    Hello!

    I hope we were successful in helping you resolve your issue with Wordfence! Since we have not heard back from you in the past 2 weeks I will now be marking this support thread as resolved. However, if we still haven’t resolved your issue please reach out to us as we would be more than happy to further assist you!

    Thanks and have a great day!
    Chloe

Viewing 3 replies - 1 through 3 (of 3 total)
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