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  • Plugin Support Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    Hi @cnick,

    By default, WooCommerce will require an order ID to be entered to fetch the exact order tracking details for an order using the referenced shortcode. There are no settings or similar within WooCommerce which could make the order ID optional.

    This type of change would also prevent the system from returning the exact order for the customer. The reason being is that the Order ID is required to return the order to be tracked and WooCommerce would not return multiple customer orders based on only an email address.

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