Slows down the website

  • I had to use Query Monitor to find the culprit and the culprit is WP Statistics. My back-end (dashboard) was taking > 30 seconds to load (edit.php in particular) and it was all but impossible to work with. After disabling WP Statistics, the diagnostic was correct, as it resumed loading in < 0.5 seconds.
    It is not the first time I have encountered such an issue with this plugin.
    Note WP Statistics does not *always* make the site or backend slower, which makes it even more difficult to pin-point when it does happen. I suspect the plugin is using some blocking code that is accessing some kind of CDN, and when that online resource is slow, the whole site becomes slow.

    edit: See the recommendations by the developer in his answer below if you’re experiencing a similar issue.

    • This topic was modified 5 months, 1 week ago by alfy40. Reason: typo
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Navid Kashani

    (@kashani)

    Hi @alfy40

    Thank you for your feedback, and we’re really sorry for the trouble you’ve faced. We aim to provide a smooth experience for all users, and we’re committed to fixing any issues.

    It seems the plugin might be slowing down your site, and we’d love to know more to help find the exact cause. We have features in the dashboard, admin bar, and post sections that could be causing this. You can try turning these off under Statistics → Settings → Display Options to see if it helps. If you find which setting makes a difference, it would really help us solve the issue faster.

    If you’ve noticed any specific database queries causing the slowdown, we’d be thankful if you could share them for us to investigate. Also, providing a screenshot or copy of the Statistics → Optimization → Overview & Info page would give us a better idea of your site’s resources and database records.

    We are actively working on improving the plugin’s queries, and you’ll see some good improvements in future updates. While we know the plugin can take longer when more data is recorded, this also depends on your server’s resources.

    We’re here to help and fix any problems, and we really appreciate your patience. If it helps, we’d love it if you could reconsider your rating after we’ve addressed the issue.

    Thread Starter alfy40

    (@alfy40)

    Dear Navid,

    I appreciate your reply very much. I’ve decided to use another solution for statistics; I’m sorry, but I’m swamped at the current time and cannot assist you in helping debug the problem. Hopefully you will find a solution however.

    I will change the review to 4-stars, as indeed I don’t think it’s fair to rate it 1-star insofar as you’re doing your very best to provide a smooth experience.

    Kind regards

    Plugin Contributor Navid Kashani

    (@kashani)

    Hi @alfy40

    Thank you for your kind reply and for updating your rating — it really means a lot to us. I completely understand that you’re busy and needed to switch to another solution.

    We’re sorry to see you go, but we’ll keep working hard to improve WP Statistics. I hope one day we can welcome you back as a happy user.

    Wishing you all the best!

    Kind regards,
    Navid

Viewing 3 replies - 1 through 3 (of 3 total)
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