• Hi guys, I’ve recently installed the Fashion Vista theme for a client’s ecommerce site, and I’m in the process of configuring it.

    One of the early issues I’ve encountered is that the cart icon is dead, i.e. there are no visual dynamic numbers added to it when someone adds an item to the cart. I’d expect there to be a ‘0’, ‘1’, 2′ etc on the icon as and when a user updates the cart.

    How do I resolve this?

    The shop hasn’t been published yet, as we’re still updating content.

    Thanks,

    Aaron.

    • This topic was modified 3 months, 3 weeks ago by fineart20.
    • This topic was modified 3 months, 3 weeks ago by fineart20.

    The page I need help with: [log in to see the link]

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  • Theme Author Eagle Vision IT

    (@eaglethemes)

    Hi Aaron,

    Thank you for reaching out and for choosing the Fashion Vista theme! We’re sorry to hear about the issue with the cart icon, and we’re here to help you resolve it.

    If you could share the link to your site and access of your website here, we’d be happy to take a closer look at this for you. Our team will also run tests on our end across different browsers to pinpoint the issue. Once we identify the cause, we’ll provide you with clear instructions to address it.

    Thank you for your patience, and feel free to share any additional details if needed

    Bhuwan – Support Lead

    Theme Author Eagle Vision IT

    (@eaglethemes)

    To help resolve the issue with the cart icon, please refer to the following video tutorial:
    https://share.nmblc.cloud/1731381921880-screencast-demos_eaglevisionit_com-2024_11_12-09_10_14.webm If you have any further questions or need assistance, feel free to reach out.

    Thread Starter fineart20

    (@fineart20)

    This was really helpful guys, and resolved the issue on most pages. However, the cart icon is not displayed in the header on either the cart page or the checkout page.

    When I edit the cart and checkout templates, the dynamic cart icon is still in place, so I’m not sure why it’s not pulling through to the front-end. The ‘You may be interested in’ section is not pulling through to the cart page either.

    Can you please advise?

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