Major website issues…not sure what to do next

  • We have a WordPress site that was fully operational and working fine then it was brought to my attention that Google flagged us as “this site may have been hacked”.
    In reading on the matter it seemed like I needed to be up to date on the WordPress release. I believe I was in a version of 3. I can’t get back in so I’m not sure. I clicked the update WordPress button and that’s where my problem started. Site was inaccessible. I also inadvertently cleaned out the MySQL db so all of my content was gone.
    I’ve had our ISP do a restore of a backup. They put all the files that were on the ftp site on a certain in a folder which I then moved to the WordPress folder and replaced anything that was there. The issue I am having now is that when I login to the admin console it is telling me that a database update is required. Does that mean I successfully updated WordPress but not the db?
    I’m concerned that clicking update will wipe the db again and my content will be lost.
    I know I have a lot of issues going on but any advice would be greatly appreciated.
    Jay

Viewing 4 replies - 16 through 19 (of 19 total)
  • Thread Starter jcevoli

    (@jcevoli)

    Ok I think the theme I am using may be the issue.

    I removed all the site files, uploaded 4.1 and was able to login to the admin panel.

    I then uploaded my theme folder and when I attempt to activate it the site stops responding….just goes to a white screen.

    Is it common for themes to not be compatible with newer versions of WordPress?

    its not common but may happen you can check with theme support if there is any. or debug and fix the theme yourself if there is not any latest ver of the theme

    Thread Starter jcevoli

    (@jcevoli)

    Ok I’m back for more!

    So I’ve made some progress. I’ve installed the plugin Theme Check and ran it against the theme that we were using. It’s kicking out a lot of warnings which I assume can be left as is, but it also is producing the following required errors. Is this something you think a novice can tackle as far as trying to fix it or should I just scrap it and start over?

    REQUIRED: The theme uses the register_taxonomy() function, which is plugin-territory functionality.
    REQUIRED: The theme uses the register_post_type() function, which is plugin-territory functionality.
    REQUIRED: The theme doesn’t have post pagination code in it. Use posts_nav_link() or paginate_links() or the_posts_pagination or next_posts_link() and previous_posts_link() to add post pagination.
    REQUIRED: The <title> tags can only contain a call to wp_title(). Use the wp_title filter to modify the output
    REQUIRED: framework/plug-ins/portfolio/lib/wp-framework/Base.php. Themes should use add_theme_page() for adding admin pages.

    You can contact the theme developer to see if there is an update other go a theme like 2015 and get it setup and working and then pick a theme you like.

Viewing 4 replies - 16 through 19 (of 19 total)
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