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Reply To: Major Plugin Mistake

Rupok — Fri, 02 Jun 2017 04:42:44 +0000

Hey there,

You can remove the plugin folder from wp-contents/plugins/ as it’s similar to deactivating the plugin. To access the plugins folder, you can use FTP or your cPanel file manager.

Cheers!

Reply To: Major Plugin Mistake

sdbhodge — Fri, 02 Jun 2017 04:52:21 +0000

Thank you for the help. Please forgive me as I ask a couple of questions that show how much I don’t know. I have only accessed the dashboard through the login, so I don’t know the FTP address. Is there a way I should be able to figure out the ftp address based on the domain name? Don’t I have to be able to get to the dashboard to get to the cPanel file manager?

Reply To: Major Plugin Mistake

Niels Lange — Fri, 02 Jun 2017 05:23:56 +0000

Hello @sdbhodge,

In order the establish a FTP connection you need the FTP server address, the FTP user name and the password. In most cases the FTP address is equal to the domain name. But without knowing the user name and the password, the server address is rather useless.

I suggest contacting your hosting provider and ask him how to access your cPanel and/or your FTP server.

Reply To: Major Plugin Mistake

sdbhodge — Fri, 02 Jun 2017 05:24:38 +0000

Thank you.