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  • Plugin Author Ben Sibley

    (@bensibley)

    Hi Felipe,

    Thanks for getting in touch about this.

    Could you share a link to your website? I’d like to take a look at the tracking script and make sure it’s running properly.

    Also, if you switch the date to Today, do you still see any stats in the Quick Stats at the top of the page?

    Thread Starter Felipe

    (@felipeovalle)

    Thank you for your reply. My website is [deleted]

    And about switching to “Today”, yes. I can see the stats. I have the issue when I enter for first time to the analytics dashboard, and it loads (for default) in latest 30 days and the visual graphic shows in daily.

    Plugin Author Ben Sibley

    (@bensibley)

    Thank you!

    I checked the site and the tracking script is firing successfully.

    Could you reach out to us at [email protected] to discuss this further? We will have to ask you about some sensitive site details not appropriate to post on the public forums.

    Thread Starter Felipe

    (@felipeovalle)

    Sure. Thank you.

    Plugin Author Ben Sibley

    (@bensibley)

    Public note: we found there is a bug with the Santiago timezone and the recent change to DST. We will be releasing a patch to resolve this error soon.

Viewing 5 replies - 1 through 5 (of 5 total)
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