Mailto link opening several windows.

  • Resolved Michael Polzella

    (@neversosimple)


    7 years, 5 months ago

    Hi,

    On a website that I am developing for a client, I have designed a staff page that when you click on a staff member’s photo, it opens up a FancyBox with their contact info/bio. On their name in the FancyBox will be a mailto link for their email. When you click on it, chrome opens up 4-6 mailto windows. I have tried it both inside and outside of FancyBox and it appears that it doesn’t work inside the Fancybox. Is it possible that the FancyBox is triggering the link multiple times?

    The development link is:
    https://truevine.media/ctl/about-ctl/staff

    Thanks in advance.

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi Michael, I”m not seeing that effect on my Chrome 59.0.3071.109. Is this happening on all members or just some? Did you test other browsers like Firefox or Opera?

    Thread Starter Michael Polzella

    (@neversosimple)

    I just updated my chrome to 59.0.3071.109 and it still was occurring. It was for all members and I did check on Firefox which didn’t seem to have the issue.

    I did figure out that the issue was stemming from a Chrome extension that pushes the mailto: links to my gmail account instead of the native Apple Mail. The other browsers I tried did not have this plugin so it seemed to work fine when testing, but wasn’t 100 percent sure.

    Thanks for your help.

    It sounds like it’s the plugin doing this… Why is there actually a plugin needed to make Chrome open mailto in Gmail? It should do that after these steps:
    1. open a Gmail window and click on the gray double diamonds next to the bookmark star
    2. in the dialog choose “allow”
    3. go to chrome://extensions/ and disable the mailto plugin
    4. restart the browser and test a mailto link.

Viewing 3 replies - 1 through 3 (of 3 total)
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