Mails aren’t being sent when using PHP 8.0

  • Resolved poesch

    (@poesch)


    1 year, 10 months ago

    I’ve upgraded my php from 7.4 to 8.0. Now my customers and I don’t get an order confirmation anymore from Woocommerce. I’ve put it back to 7.4 and the mails are being sent again. But I want to use PHP 8.0. How can I achieve using 8.0 and the order mails being sent again?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @poesch

    Thanks for reaching out!

    I understand that after upgrading your PHP version from 7.4 to 8.0, you are not receiving the Order Confirmation email, is that correct?

    Is this only happening to the Order Confirmation Email or for all the emails on your site?

    I’d like to understand your site properly, please share your System Status Report that you can find via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

    If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

    Thanks!

    Roxy

    (@roxannestoltz)

    Hi @poesch ,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
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