• Resolved rtyom

    (@rtyom)


    Hello. I’m getting error when trying to subscribe new user (С вашей подпиской что-то пошло не так. Пожалуйста, свяжитесь с владельцем сайта.)
    There is no errors in help->system status…
    How can I track this?

    https://dev.nadezhda.kz (bootom of left colon)

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  • Hello rtyom,

    This error message is typically displayed for users trying to subscribe if there is a sending issue.

    It could be due to having the sending suspended or because you’re trying to use an unauthorized email as the FROM email address. You can refer to this article for more information about these types of errors: https://kb.mailpoet.com/article/271-error-messages-when-subscribing

    Also, I tested the form with the link you sent, and found no problems subscribing. We’re you able to fix the problem? Please let us know.

Viewing 1 replies (of 1 total)
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