[mailpoet_page] shortcode is not working

  • Resolved perrinechaissac

    (@perrinechaissac)


    3 years, 3 months ago

    Hi,

    I’m having trouble getting the shortcode [mailpoet_page] to work either on a custom page or on the “Mailpoet Page” created by the plugin.
    When I preview those pages on the settings page, I see the content of the shortcode for a few seconds and it disappears and only sees “[mailpoet_page]”.
    I didn’t see any errors on the console and I already tried disabling other plugins before, it didn’t change anything.

    Any help ?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Gui A. a11n

    (@guicmazeredo)

    Hi there @perrinechaissac,

    Can you please let us know where are you previewing the page from? Note that if you preview your custom Unsubscribe page on the Edit Page screen, the shortcode won’t render.

    You need to preview it from MailPoet > Settings > Basics > Unsubscribe Page as shown in this image: https://d.pr/i/ia02Zk

    Let us know if that’s what you are doing. ??

Viewing 1 replies (of 1 total)
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