Mailpoet WordPress dashboard does not load

  • Resolved itmonitor

    (@itmonitor)


    1 year, 9 months ago

    Hello. Thank you for the great plugin. After configuring the plugin inside WordPress, somehow all the Mailpoet dashboard pages do not load anymore. They are blank, though the WordPress dashboard menu is visible and works. Please, let me know how to fix this. Thanks ??

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    Hey there @itmonitor !

    Can you please send us the following information:

    • Copy and paste the information from MailPoet > Help > System Info.
    Thread Starter itmonitor

    (@itmonitor)

    Hi @slash1andy . I am not able to do it. All the Mailpoet dashboard pages load blank except the last one (Update). I have the Mailpoet last version installed. If you wish I can give you access to my dashboard so you can check. Please, let me know. Kind regards.

    Thread Starter itmonitor

    (@itmonitor)

    Hello. I understand I use the free Mailpoet version. However, I have seen very reactive support from free WordPress plugin authors who reply to me within two or three days, while seems like Mailpoet from WordPress support is not so reactive. I am left 6 (six) days without a reply. I need to get Mailpoet working and all I see are blank pages in its dashboard. There is probably some bug and I count with your support to solve it, even if I am in a free plan. Thank you.

    Hi there @itmonitor,

    Thanks for getting back to us and I apologize for the late reply.

    Please contact us via https://www.mailpoet.com/support/sales-pre-sales-questions/ and include a link to this thread.

    We’ll be able to look into the issue closer.

    Cheers!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Mailpoet WordPress dashboard does not load’ is closed to new replies.