• Resolved beardygod

    (@beardygod)


    What happens is that the pop-up doesn’t appear on the homepage, about us page, category pages even after I have toggled on the “display on all pages”, “display on all products”, enabled it, and toggled on exit-intent which doesn’t work either.

    The pop-up only appears on some product pages.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi there @beardygod,

    Thanks for reaching out!

    While the pop-up form won’t show up on listing pages such as Blogs, Shop, Archives, etc, and any pages containing such blocks, it should appear on About Us and Contact pages.

    Can you please test with a default Twenty Twenty theme to see if the same happens?

    If yes, please share a screenshot of your form’s placement settings.

    Looking forward to hearing back from you!

    Plugin Support kellymetal a11n

    (@kellymetal)

    Hi there @beardygod,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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