MailPoet not using set language

Same issue, I believe. I did not try that form yet, but matter what language I set for the site, MailPoet always sends subscription confirmations in English.

Hi there @thomasina3,

My site language is set to Danish, but the plugin is using English in the “manage my subscription” forms.

The Manage Subscription page would display in the user’s profile language. In other words, on my site with my site language set to English, and my User Profile set to German, the Manage Subscription page displays in German.

Just to confirm, on your site, is your profile also set to Danish, or is it currently set to English? Does changing it make a difference? Also, do the wp-admin pages for MailPoet display in Danish, or also in English?

@lausianne:

matter what language I set for the site, MailPoet always sends subscription confirmations in English

For the confirmation email, it will send whatever is saved under MailPoet > Settings > Sign-up Confirmation (either in the Template Editor or on that page itself depending on whether the visual editor is enabled). This may not automatically switch with the language — for example if the confirmation email had been customized, and then site language switched, I believe it would not overwrite the customized email. Please check that setting to see what is saved, and change it / translate if necessary.

Thanks for the reply. That means the message is “hardcoded”, not available in another language and I need to translate ist myself? Not a big deal, just want to be sure this is actually the correct way.

Hi there,

It’s not necessarily “hardcoded”, but once the plugin is installed and the email is saved, then it looks like changing the site language does not update the email content — I believe that’s to avoid overwriting customizations of the email content.

For example, I created a new test site, and changed the site language to German. After that, I installed MailPoet, and saw the confirmation email was in German:

After that, I changed the site language to English, and saw the confirmation email remained in German (the rest of my UI updated, just the email content remained as-is):

As a sidenote: for some languages that may not have 100% complete translation packs, it’s possible there might not be a translation of the confirmation email available, though that would be a totally separate situation from what I described above.