• Resolved erwincaspers

    (@erwincaspers)


    When I make some email and send, I see my own name on the e-mail. I only wanna have my company name on the email. When I remove my name on mailpoet and send some test email, they are the same.

    Thank you for helping ??

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  • Plugin Author Bruna a11n

    (@bruberries)

    Hi @erwincaspers,

    All emails sent from the MailPoet plugin will have the sender’s email address and name according to what you have set in the MailPoet’s Settings > Basics tab and also in the last page before sending each email.

    You mentioned you have removed your name from the settings. Can you please confirm you have removed it from the Settings > Basics tab and ALSO from the last step page for that specific newsletter you’re sending?

    Plugin Support Gui A. a11n

    (@guicmazeredo)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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