Mailpoet Form not displaying

Hi @hanmyx,

First of all, nice website!

I assume you’re referring to a MailPoet pop-up form, is that correct?

Can you please let us know which page is supposed to display the form?

Also, please check the following:

– Pop-up/Slider won’t show on listing pages such as Blogs, Shop, Archives, etc.
– Pop-up/Slider won’t show on custom posts/pages.
– If a post is in 2 categories and you have 2 forms (one for each category), one of the forms will be displayed only, and it’s a random one.
– Your theme or another plugin can interfere if your form doesn’t show up at all. Please refer to the following guide to rule it out as a root cause: https://kb.mailpoet.com/article/204-how-to-test-for-plugins-conflict

@bruberries thank you for your reply. I managed to get the form to load on my homepage but all users that have signed up are showing as unconfirmed and they haven’t received the activation email. I’ve already followed this https://kb.mailpoet.com/article/328-set-up-dkim-for-your-sender-domain and verified my domain, verified with whatsmydns for troubleshooting and all appears to be fine. My website is https://mxcreationz.co.nz.

Thanks for the help. I just reinstalled Mailpoet and chose not to use the sending service anymore and I stopped getting those errors. I think I’ll stick without Mailpoet for now as my subscriber list is working again ??