MailPoet form-editor not working

  • Resolved portalvc

    (@portalvc)


    2 years, 6 months ago

    Hi! The mailpoet form-editor not working here. There′s just a blank page when I access on Wp admin panel mailpoet > forms. I have a newsletter form on a pop up and I can not even disable it. I have checked conflict with plugin or theme but even with no plugins actived or theme same issue is happening… I will be forced to deactived the plugin while I ca not solve this problem. If you can help me with this I really aprecciate.

    Thank you,

    Sandra

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)

  • Same for me, and none of the forms are showing either. :-/

    Same for me, I can’t use

    Plugin Support Ojoma a11n

    (@geraltrivia)

    Hello @portalvc ,

    Thank you for reaching out to us.

    Can you confirm when you noticed the form editor stopped working?

    Can you also confirm what version of the MailPoet Plugin you’re currently using?

    Also please tell us what version of PHP you’re using.

    Looking forward to hearing back from you.

    Have a great day.

    Primeira vez utilizando, já na cosntru??o tive esse problema, coloquei o ConvertPlus para captar mas n?o conseguir fazelo atualizar a lista de assinantes do mailPoet, ent?o fui construir o form de capta??o no próprio, e n?o abre.

    MailPoet Vers?o 3.96.1
    PHP 7.4

    Plugin Author Bruna a11n

    (@bruberries)

    Hey @portalvc @antermoia @nilouchat,

    We’ve seen other users facing the same issue, and it turned out to be a conflict with browser security and/or ad-blocker extension.

    Could you please check if this could be your case? You can test accessing the form editor in Incognito/Private or with all browser extensions disabled.

    Please let us know about it.

    Olá, desculpe a demora, mas n?o funciona, desativei todas as extens?es, testei edge, opera, firefox.
    parei o wordfence no site e nada, construtor de formulários n?o funciona.
    se tiver outra sugest?o agrade?o.

    Hi there @nilouchat,

    Thanks for getting back to us!

    I’m sorry to hear that you’re still seeing the issue.

    Can you please double-check if your Forms page is still blank after a full conflict test? You can follow these steps to do it: https://kb.mailpoet.com/article/204-how-to-test-for-plugins-conflict

    Let us know how it goes!

    fiz todo o procedimento, fiz os testes em modo de solu??o de problemas, o mailpoet n?o carregou o form com todos os plugins desativados e o tema padr?o Twenty Twenty-Two.

    Estava testando e gostando muito do MailPoet, hostaria de saber como eu automatizo a capt??o de email’s para campanha do mailpoet se n?o consigo usar o formulário do mailpoet, estou no momento captando com o ConvertPlus.

    Plugin Support AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    Hey there again @nilouchat !

    I’d like to take a look at the site in more detail, please contact us via https://www.mailpoet.com/support/sales-pre-sales-questions/ and include a link to this thread.

    We’ll be able to provide you with more information there.

    Após a ultima atualiza??o, ele funcionou e estou testando todas as funcionalidades….obrigado

Viewing 10 replies - 1 through 10 (of 10 total)
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