MailPoet does still not send newsletters

Hi!

I checked your logs and I could see the emails are delivered correctly. However, if the problem is related to the schedule (monday morning at 8 o’clock), then it can be related to the cron job and the task scheduler.

The task scheduler ensures that your emails are processed and dispatched on time. Running as a background process that accesses your website to schedule and process the sending of newsletters. Sending won’t work if the connection can’t be established for any reason.

Could you try to switch the cron settings in MailPoet -> Settings -> Advanced? If you’re using the “visitors of your site” method, the emails won’t be delivered at that specific hour if there’s no traffic in your site triggering that cron job. Here you can find more information:

– https://kb.mailpoet.com/article/129-what-is-the-newsletter-task-scheduler

Have a nice day!

Hi Dromero

Thanks for your reply.

I tried to change the sending method, and I tried to change it till Wednesday at 13:00 – and so it will be interesting in 13 minutes.

I’ll let you know what happens.

Best regards,
Hanne

Hi there

I am sorry to tell, that it still does not send anything. See link. It is obvious, that it has no sent mails.

You must check again, and if it does not end up working, I want my money back, because then it is to expensive. The idea is, that I really want MailPoet and I want to be able to send out my newsletters. But I will of course not pay for a plug-in, that does not work as expected.

https://stegemueller.dk/temp/MailPoet-fungerer-stadig-ikke.jpg

Kind regards,
Hanne B. Stegemüller

Hi there @stegemueller,

You must check again, and if it does not end up working, I want my money back, because then it is to expensive.

I don’t see this URL using a paid MailPoet subscription. Can you please clarify what you mean here?

As for your scheduled sending issue, can you please try to set up the server-side cron with your hosting? https://kb.mailpoet.com/article/257-setting-the-server-side-cron-linux-cron

Hi Elvira K

Don’t misunderstand me: I really want it to function. I felt so sure I bought the plug-in but I checked my bank account and can’t find something that indicates your name on PayPal. I am sorry. I must remember wrong.

Okay I try a cron job again – I have already tried it earlier.

When I do NOT want all the mails from the Cron job, is this code then correct:

php /home/stegemue/public_html/wp-content/plugins/mailpoet/mailpoet-cron.php /home/stegemue/public_html/ >/dev/null 2>&1

I have re-sceduled the job to run at 20:00 o’clock (means in six minuttes). Let us see what happens. According to this image: https://stegemueller.dk/temp/Cron-job-nothing-planned.jpg nothing is plannend. Whys is that?

A strange thing is, that it can send “Newsletters” (the first tab) – but my regular weekly newsletter containing links to five blog post are not sent.

My new settings are now these:

name: Stegemüller
email: p**[email protected]
PHP version: 7.4.15
MailPoet Free version: 3.60.9
MailPoet Premium version: 3.60.0
MailPoet Premium/MSS key: ******
WordPress version: 5.7.1
Database version: 10.3.28-MariaDB-cll-lve
Web server: LiteSpeed
Server OS: Linux server17.chosting.dk 3.10.0-962.3.2.lve1.5.38.el7.x86_64 #1 SMP Thu Jun 18 05:28:41 EDT 2020 x86_64
WP_MEMORY_LIMIT: 40M
WP_MAX_MEMORY_LIMIT: 1024M
WP_DEBUG: false
PHP max_execution_time: 600
PHP memory_limit: 1024M
PHP upload_max_filesize: 256M
PHP post_max_size: 256M
WordPress language: da_DK
Multisite environment?: No
Current Theme: Enfold Child (version 1.0.0)
Active Plugin names: 404page/404page.php, akismet/akismet.php, classic-editor/classic-editor.php, easy-fancybox/easy-fancybox.php, facebook-comment-pro/facebook-comment.php, health-check/health-check.php, hotjar/hotjar.php, leaflet-map/leaflet-map.php, mailpoet-premium/mailpoet-premium.php, mailpoet/mailpoet.php, og/og.php, simple-author-box/simple-author-box.php, sucuri-scanner/sucuri.php, swap-google-font-display/swap-google-font-display.php, temporary-login-without-password/temporary-login-without-password.php, tinymce-advanced/tinymce-advanced.php, updraftplus/updraftplus.php, wp-conditional-captcha/wp-conditional-captcha.php, wp-hummingbird/wp-hummingbird.php, wp-smush-pro/wp-smush.php, wp-staging/wp-staging.php, wpmudev-updates/update-notifications.php, xml-sitemap-feed/xml-sitemap.php
Sending Method: MailPoet
Sending Frequency: 25 emails every 5 minutes
Task Scheduler method: Linux Cron
Cron ping URL: https://stegemueller.dk?mailpoet_router&endpoint=cron_daemon&action=ping
Default FROM address: p**[email protected]
Default Reply-To address: p**[email protected]
Bounce Email Address: p**[email protected]
Total number of subscribers: 12
Plugin installed at: 2021-03-03 13:03:03

Kind regards,
Hanne B. Stegemüller

Hi Elvira

Now I have waited an hour after the scheduled sending time, and no mails are sent.

First things first: Is this code correct:

php /home/stegemue/public_html/wp-content/plugins/mailpoet/mailpoet-cron.php /home/stegemue/public_html/ >/dev/null 2>&1

Furthermore:

The mail that should have been sent looks like this: https://stegemueller.dk/?mailpoet_router&endpoint=view_in_browser&action=view&data=WzUsIjVmZDI2Y2FhNmQ5YSIsMCwwLDAsMV0

As you’ll see 4 out of 5 images are missing, but they exist correctly on the site itself: https://stegemueller.dk Why is that?

Kind regards,
Hanne B. Stegemüller

Hi there

Here is a link to the log in SQL: https://stegemueller.dk/temp/mailpoet_log.sql

Does that help solving the issue?

I emptied the table last night, but less than 24 hours later there are 214 rows in the table.

Is that natural?

Kind regards,
Hanne B. Stegemüller

This can be forgotten, as the problem does not exist anymore:

“`Furthermore:

The mail that should have been sent looks like this: https://stegemueller.dk/?mailpoet_router&endpoint=view_in_browser&action=view&data=WzUsIjVmZDI2Y2FhNmQ5YSIsMCwwLDAsMV0

As you’ll see 4 out of 5 images are missing, but they exist correctly on the site itself: https://stegemueller.dk Why is that?`”

Regards,
Hanne

Hi @stegemueller,

I checked the newsletter you shared with us and I can see all the images.

Can you please confirm the issue persists for you?

Hi Bruna

I have actually wrote this to you 3 days ago:

`This can be forgotten, as the problem does not exist anymore:

“`Furthermore:

The mail that should have been sent looks like this: https://stegemueller.dk/?mailpoet_router&endpoint=view_in_browser&action=view&data=WzUsIjVmZDI2Y2FhNmQ5YSIsMCwwLDAsMV0

As you’ll see 4 out of 5 images are missing, but they exist correctly on the site itself: https://stegemueller.dk Why is that?”

Kind regards,
Hanne

I don’t know the whole issue got status as resolved. It was only a small part, that was not an issue anymore.

But just forget the whole thing.

I found another plug-in.