Mailpoet disappeared from plugins list

  • Resolved cfm168

    (@cfm168)


    2 years, 2 months ago

    Hello,

    I just realized Mailpoet not show up on the admin plugin list. I checked it still in the server. Please advise how can I get it back to display in the plugins list. Can I reinstall it from admin? Do I need to delete the folder from server before reinstalling?

    I have reported this same issue few months ago. If no new way found to resolve this problem, I will follow the previous way to fit it (not the best way because it is happen again). https://kb.mailpoet.com/article/258-re-installing-updating-the-plugin-via-ftp

    Please help. Thanks in advance!

Viewing 1 replies (of 1 total)
  • Plugin Support Ojoma a11n

    (@geraltrivia)

    Hello @cfm168 ,

    Thank you for reaching out to us.

    Sorry to hear you’re still experiencing this.

    The only feasible solution will be to re-install the plugin via FTP.

    Since this has been recurrent though, we’d like to for ask more information.

    Please contact us via https://www.mailpoet.com/support/sales-pre-sales-questions/ and include a link to this thread.

    We’ll be able to provide you with more information there.

    Cheers!`

Viewing 1 replies (of 1 total)
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