MailPoet captcha does not work

  • Resolved emlyn972

    (@emlyn972)


    2 years, 1 month ago

    I have a contact form and newsletter form, both designed with mailpoet, and when user enters message ou e-mail, it is redirected to captcha page. When entering correct captcha, there is an error message (sorry in french) “Vous devez attendre 4 heures 16 minutes avant de vous abonner à nouveau.” (you have to wait 4hours and 16 minutes before subscribing.”.

    If I deactivate captcha, I have the same error message but right on the form page.

    Could you please help?

    Thanks, Emeline

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Elvira K.

    (@treibalen)

    Hi there @emlyn972,

    Thanks for reaching out!

    I was able to subscribe without any error.

    By design, MailPoet uses IP throttling in subscription forms so that bots can’t use them to subscribe a lot of email addresses at once. However, you can disable it by adding this code snippet to your site:

    add_filter('mailpoet_subscription_limit_enabled', '__return_false');

    Here is how you can do it: https://managewp.com/blog/add-code-snippets-to-wordpress

    Hope it helps, please let us know if you need further assistance!

Viewing 1 replies (of 1 total)
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