Mailpoet 3 migration not working [premium user]

  • Hi,

    I’m a premium user and I have written twice to support in more than 15 days.

    Can you please take care of my ticket??

    I tried to migrate to Mailpoet 3 and I’m getting an error, you have all the information in my tickets, with are TWO!

    Please, reply asap.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter alvarokid

    (@alvarokid)

    Just in case you didn’t see my tickets, this is what I get when I run “Start upgrade”:

    An error has happened while performing a request, the server has responded with response code 500

    Look forward to your help.

    Thread Starter alvarokid

    (@alvarokid)

    I ran the upgrade with the Developer’s Toolbox and in the chrome debug console in “network” it is pointing to admin-ajax.php as the source of the problem with status “500”, it says something like initiator “load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils&ver=4.8.2:4”

    Please, help.

    @alvarokid our Premium inbox is cleared twice a day. Are you sure you didn’t get your reply? Please write us again and this time mention this thread URL so we know it’s you: https://www.mailpoet.com/support/premium/

Viewing 3 replies - 1 through 3 (of 3 total)
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