Viewing 9 replies - 1 through 9 (of 9 total)
  • Still a problem. Still in denial.

    @baga and @robertburr,

    CPU issue has been resolved in the latest release (v3.6.2). If you haven’t updated, please do so. If you have and the plugin is still maxing out your CPU usage allocation, please contact us directly so that we could further investigate the issue.

    Regards,
    MailPoet Team.

    Using latest release 3.6.2 with Siteground my site was temporarily suspended by Siteground because my cpu was maxed out. The problem is definitely caused by Mailpoet as everything became normal as soon as I deactivated Mailpoet.

    Is it possible to reinstate the facility to schedule via Cron. As an experienced developer, I can cope with that easily.

    My client will not allow me to reactivate Mailpoet until problem definitely resolved.

    It appears that others are experiencing same problem. Unless fixed, I will have to change to use an alternative to Mailpoet (which would be a great pity).

    https://www.jetlagandmayhem2.com

    I am using “Visitors to your website” – it is a low volume site.

    As a suggestion to the theme authors – siteground provides a regular built-in file-level backup facility (for free) ; is it possible that MailPoet3 is mistaking each file backup process by siteground (of which there are many) for a user access to the site.

    As a workaround until Mailpoet3 v3.6.2 is fully fixed – Is it possible to “force install” a previous release/version of MailPoet temporarily? How?

    Does anybody know which version/release still works OK on Siteground?

    I am sure there must be many others like me who cannot risk upsetting their clients because of future suspension of their site by siteground as a result of this runaway cpu issue.

    It will not allow me to update so I guess it has been withdrawn while they fix it properly, despite this Mailpoet is a good tool but a simple admission that there is still a problem that they are working on would go a long way to helping people who are having these issues.

    Me too! I’ve been using this plugin on Siteground server with no issue until I updated to version 3.6.1. Ever since the update, I’ve been grappling with daily insufficient CPU quota thus bringing my site down. After hours of cracking my brain for the cause, and of course, possible solution to no avail, I decided to contact Siteground’s technical department.

    After their investigation, it was discovered that Mailpoet’s scheduler was responsible. They also provided a clear evidence to back it up. I love this plugin and wouldn’t want to start looking for a replacement. Please developers try to fix this issue asap. I’ve uninstalled the plugin temporarily to save my site pending when this issue will be fixed.

    Hristo Pandjarov

    (@hristo-sg)

    SiteGround Representative

    Hristo from SiteGround here, just mailed the nice people from MailPoet. We will do some test and figure out why it causes such a high CPU consumption when working. Will keep you updated.

    Thread Starter baga

    (@baga)

    Version 3.6.2 seems ok so far.

    I still have the issue…

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Mailpoet 3 and CPU usage’ is closed to new replies.