Mailpoet 3 and bbpress notifications

  • Resolved giaschel

    (@giaschel)


    3 years, 10 months ago

    Hello!

    I installed Mailpoet 3 and it works fine for posts from my main website to our clients and also posts from my private subdomain (it’s a multisite WordPress install). Email notifications get sent out properly.

    However, in the subdomain install, I also have bbpress forums. Users normally get notifications for every new topic, but for some reason, it doesn’t work now.

    In Mailpoet settings, I chose for all emails of the website to be sent by Mailpoet. Is Mailpoet supposed to take care of bbpress notifications? If so, it’s just not working for me.

    Here is the details that show up in the Help section of Mailpoet. I hope you are able to help me.

    Thank you!

    name: Jean-Hugues
    email: [email protected]
    PHP version: 7.2.34
    MailPoet Free version: 3.57.1
    MailPoet Premium version: 3.57.0
    MailPoet Premium/MSS key: 3eb1e9a363f032dbf212e24c624cc5f0
    WordPress version: 5.6
    Database version: 10.3.27-MariaDB
    Web server: LiteSpeed
    Server OS: Linux box24.domaineinternet.ca 3.10.0-962.3.2.lve1.5.36.el7.x86_64 #1 SMP Mon May 18 02:16:06 EDT 2020 x86_64
    WP_MEMORY_LIMIT: 64M
    WP_MAX_MEMORY_LIMIT: 512M
    WP_DEBUG: false
    PHP max_execution_time: 600
    PHP memory_limit: 512M
    PHP upload_max_filesize: 300M
    PHP post_max_size: 300M
    WordPress language: fr_FR
    Multisite environment?: Yes
    Current Theme: GeneratePress (version 3.0.2)
    Active Plugin names: bbp-toolkit/bbp-toolkit.php, bbpress/bbpress.php, black-studio-tinymce-widget/black-studio-tinymce-widget.php, buddypress-media/index.php, custom-facebook-feed/custom-facebook-feed.php, gd-bbpress-attachments/gd-bbpress-attachments.php, google-calendar-events/google-calendar-events.php, jonradio-private-site/jonradio-private-site.php, members/members.php, popup-maker/popup-maker.php, quotes-collection/quotes-collection.php
    Sending Method: MailPoet
    Sending Frequency: 25 emails every 5 minutes
    Task Scheduler method: WordPress
    Cron ping URL: https://www.cliquevocale.com/coulisses?mailpoet_router&endpoint=cron_daemon&action=ping
    Default FROM address: [email protected]
    Default Reply-To address: [email protected]
    Bounce Email Address:
    Total number of subscribers: 76
    Plugin installed at: 2019-09-06 04:04:49

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • @giaschel To my knowledge bbPress is using the standard email sending of WordPress. You will have to try deactivate the other plugins you have and see if that changes anything.
    If it works without any of those plugins active, then activate them one by one and open a topic in the support forum of that plugin.
    For e.g. bbp Toolkit, if you have the ‘mention’ option active, can you try to deactivate it so it no longer sends to the people that are mentioned?

    Plugin Author Bruna a11n

    (@bruberries)

    Hi @giaschel,

    Is Mailpoet supposed to take care of bbpress notifications? If so, it’s just not working for me.

    If you’re sending all emails from your website with the MailPoet’s sending method, it may be that some emails are not being sent due to some limitations of our sending service, unfortunately.

    For example, when sending transactional emails with MailPoet 3’s sending method, an email will be sent to only one “To” email address, meaning that multiple ones are not supported. Furthermore, the MailPoet sending method does not support CC or BCC.

    If that’s the reason why it’s not working for you, please go to?MailPoet Settings > Advanced >?Send all site’s emails with…?and select?“the default WordPress sending method”?option.

    Thanks!

    Thread Starter giaschel

    (@giaschel)

    Thank you @casiepa and @bruberries. I will try your suggestions and see if it works.
    Thanks again!

Viewing 3 replies - 1 through 3 (of 3 total)
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