Mailgun EU zone not working

  • Resolved valeriocusinato

    (@valeriocusinato)


    5 years, 4 months ago

    Hello,

    I am writing to you because I have encountered problems in sending mails from mailgun with the EU zone option.
    Can help me? It is necessary for me to keep this option for GDPR.

    Thanks so much

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @valeriocusinato,

    When you get a chance, could you please share more details on the problem you’re having with EU region? If you’re having any issues, please share the error details logged after sending the test email from WP Mail SMTP > Email Test.

    This will give us a better idea of what might be going on.

    Thanks!

    Thread Starter valeriocusinato

    (@valeriocusinato)

    We have the basic version and we can’t see the log.

    Can you see if I pass the credentials?

    Thanks!

    Hi @valeriocusinato,

    I’m sorry for any confusion. I don’t mean email logs. I mean to share the error details printed when sending a test email from WP Mail SMTP > Email Test. In case it helps, here’s a screenshot for that option.

    Thanks!

    Hi @valeriocusinato – We haven’t heard from you in about a week, so I’m going to go ahead and mark this ticket resolved. If you still have questions, though, please feel welcome to continue the conversation.

Viewing 4 replies - 1 through 4 (of 4 total)
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