mailerlite problems?

  • Resolved albertschwenter

    (@albertschwenter)


    2 years, 5 months ago

    I had 2 accounts by mailerlite. Old one a their new.
    On both is syncing not working. To lod one were no new users added.
    And for new one no users will be synced.

    Taken from log by new mailerlite:

    27/09/2022 17:25:08 Error Yachti Error getting contact ID for *******@web.de: Not found batch-process ? users-register
    27/09/2022 17:25:02 Error Tygro Error getting contact ID for *****@mail.com: Not found batch-process ? users-register

    …..

    27/09/2022 17:24:22 Notice janiedoe User registration not synced to MailerLite because email address wasn’t detected in the submitted data.

    ….

    27/09/2022 14:36:26 Info Tygro No contact found in MailerLite for *****@mail.com batch-process ? users-register

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Jack Arturo

    (@verygoodplugins)

    Hey @albertschwenter ,

    “User registration not synced to MailerLite because email address wasn’t detected in the submitted data.” means that WP Fusion couldn’t find an email address for the new user.

    How are your users registering?

    Can you go to Users >> Add New and add a user that way, and see if it syncs?

    Also, these logs you have just shared are from the new Mailerlite, correct? What do the logs show on the site connected to the old Mailerlite?

    Thanks
    Jack

    Thread Starter albertschwenter

    (@albertschwenter)

    OK, with new version I did now under advanced an export.
    They seem to be all there even if it still shows background work, stacking by the last one user.

    Background operation running: Processing 11 / 12 Users – 8 errors encountered. Check the logs for more details.

    And many failures in log like:

    September 27, 2022 16:36:18	Info	Theodor (#67419849014379987)	New user registration. Adding contact to MailerLite:
first_name: Theodor
user_email: [email protected]
user-register
September 27, 2022 16:36:18	Error	Theodor (#67419849014379987)	Error getting contact ID for [email protected]: Not found	batch-process ? users-register

    But they are all there so I don’t understand this many red errors ??

    Plugin Author Jack Arturo

    (@verygoodplugins)

    Ah, ok, I see what’s going on.

    Normally when a user registers we check MailerLite to see if it’s a new or existing subscriber.

    If it’s a new subscriber, you will see:

    Info — No contact found in MailerLite for [email protected]

    In this case it is not handling the error message correctly and it is recording it as a serious error, instead of just an “Info” message.

    This is ok, it won’t affect the functionality, but we will fix that for the next update. Thanks for letting us know! ??

    Thread Starter albertschwenter

    (@albertschwenter)

    OK, thanks a lot!
    With old mailerlite one seemed not to work but however.
    It is ok for now…

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘mailerlite problems?’ is closed to new replies.