Mailed you, but i didn’t get any confirmation mail

Dear team,

I mailed you for the support, but the confirmation mail is not received and i raised support request yesterday and there is no reply or confirmation.

Please check it.

My mail was,

“Dear team,

The location like country, street address, region, city, neighbourhood is not getting saved when we publish a listing. Also other fields are also not getting saved like, categories etc.,

This happens when i enable neighbourhood in geodirectory(locations) settings.
So, the issue seems from a neighbourhood feature.

(login details)

This is the staging site. I am trying to test something to update live site.

This is something urgent, please resolve as soon as possible.”