Mailchimp pop up doesn’t appear

Hi there!

I noticed you have an active MailChimp plugin on your site. This plugin has not been updated in the last two years and it may be conflicting with Jetpack.
If you want to use the MailChimp widget, please disable the plugin, generate a new code and paste it into the widget.
Don’t worry about the code not looking the same after it’s published – it will be changed to a shortcode but it will work just the same.

Let us know if that helped.

ok I deleted the mailchimp plugin and generated new code.

on Mobile, The pop up will display in the fixed, no picture format.
but nothing shows up on desktop. I have it set to appear at the bottom of the page in the slide format.

Any luck if you just use their default format?

https://jetpack.com/support/extra-sidebar-widgets/mailchimp-subscriber-popup-widget/

it works on tablet but not on desktop.

well it worked once, still nothing besides mobile.

Ok, would you please provide here the code you’re using?

Please make sure to use the “code” button in the reply box here.

`<script type=”text/javascript” src=”//downloads.mailchimp.com/js/signup-forms/popup/unique-methods/embed.js” data-dojo-config=”usePlainJson: true, isDebug: false”></script><script type=”text/javascript”>window.dojoRequire([“mojo/signup-forms/Loader”], function(L) { L.start({“baseUrl”:”mc.us14.list-manage.com”,”uuid”:”cd4456fa0b7d71cb907f67979″,”lid”:”fb4f7f21d5″,”uniqueMethods”:true}) })</script>

I have typed the code above

To make sure the format of the code will not be modified by the forum, please paste the code again but make sure that you first paste it, then select it all and then click on the code button, like so: https://cld.wthms.co/UHFDFE

Thanks!

<script type="text/javascript" src="//downloads.mailchimp.com/js/signup-forms/popup/unique-methods/embed.js" data-dojo-config="usePlainJson: true, isDebug: false"></script><script type="text/javascript">window.dojoRequire(["mojo/signup-forms/Loader"], function(L) { L.start({"baseUrl":"mc.us14.list-manage.com","uuid":"cd4456fa0b7d71cb907f67979","lid":"fb4f7f21d5","uniqueMethods":true}) })</script>

ok, that code is above

Ok, so upon save, the code is converted to:

[mailchimp_subscriber_popup baseUrl='mc.us14.list-manage.com' uuid='cd4456fa0b7d71cb907f67979' lid='fb4f7f21d5' usePlainJson='false' isDebug='false']

And, it’s working just fine on my test site: https://cld.wthms.co/Pfcn2x

One other possibility, the pop-up won’t appear for a set amount of time if it’s dismissed.

If you’re sure that’s not it, this may be a plugin or theme conflict. Please attempt to disable all plugins except Jetpack, and switch to the default Twenty Nineteen theme. If the problem goes away, enable them one by one to identify the source of the problem.

Disabling some of the plugins worked, Thanks you kindly everyone for your help!