• Resolved andydog66

    (@andydog66)


    Hi

    I’ve experienced an issue on a few sites where a sign up request to a linked MailChimp list doesn’t seem to work with the site cached.
    When I or the client’s customers enter details and click subscribe the site seems to hang and then nothing happens. I checked with Inspector and could see a ‘4.80 s ‘Waiting for server response’ message.
    After I cleared the LiteSpeed cache I was able to subscribe without an issue.

    In my case, the subscription module is an ’email optin’ module within Divi that is linked to with a MailChimp API key.
    Is there a way to disable the cache for this specific request?
    This is the site that I was experiencing issues with yesterday (under ‘Stay in Touch’): https://limeflower-wellbeing.co.uk/
    I’ve currently disabled the plugin.

    Thanks
    Andy

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  • Plugin Support qtwrk

    (@qtwrk)

    please provide the report number

    you can get it in toolbox -> report -> click “send to LiteSpeed”

Viewing 1 replies (of 1 total)
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