• Resolved techguy123

    (@techguy123)


    Hi,

    I’m experiencing an issue: “Something went wrong. Please try again.”

    This is the error I receive on both my popup and my embed form. I have tried creating a new API but unfortunately the result is the same.

    Please advise,
    Thank you!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hey @techguy123,

    Hope you’re well.

    Which service provider are you using? If the case Campaign Monitor, we have a bug report about that and we are aware of the problem. Our developers still working on it and it will be fixed at one of the next updates.

    Cheers,
    Oguz

    Thread Starter techguy123

    (@techguy123)

    Hi Oguz,

    This is for MailChimp.

    Thanks a lot!

    Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hey @techguy123,

    Hope you’re well today.

    I checked MailChimp on my test site but can’t replicate the problem, it looks like working normally for my site. So can you try plugin conflict test? You need to deactivate all plugins except Hustle and try again.

    Also maybe debug logging can help with some info. Can you enable debug logging too? You need to edit wp-config.php file and put these codes;

    /* Debug Settings */
    define('WP_DEBUG', true);
    define('WP_DEBUG_LOG', true);
    define('WP_DEBUG_DISPLAY', false);
    /* End of Debug Settings */

    Then try again and check wp-content folder, is there any debug.log file?

    Cheers,
    Oguz

    Thread Starter techguy123

    (@techguy123)

    Hi Oguz,

    Thanks for the reply. Turns out it was incorrectly setup on MailChimp by the last person. I deleted the empty list and created a new one, all’s working well now.

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘MailChimp: Something went wrong. Please try again.’ is closed to new replies.