Mailchimp not syncing with Woocommerce
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Looking at the many topics opened over the last weeks we do not seem the only ones with this issue. Mailchimp is not syncing with our WordPress/Woocommerce installation. Last week we upgraded our account (we installed the plugin in 2021) but upon trying to create a newsletter we noticed that the products we added to our shop over the last 2 months did not pop up in the product block.
I have contacted support but was cut off after a couple of minutes as Penny was referring to a code/instruction on a page but no code or instruction was listed on it. She simply ignored my reply and closed the topic. Unbelievable!
Over the last week we followed the steps outlined by your Mailchimp assistant: deleted the plugin, deactivated the cache, reinstalled the plugin and reconnected. And every time the page in our WP CMS says “sync stuck” after 24 hours. So we are getting nowhere and support is not helpful. We have paid for a plan but are not able to use Mailchimp.
Any suggestions how to fix this? Or better to just cancel the plan and use a different plugin?
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