mailchimp not connecting

  • Resolved sofinewseed

    (@sofinewseed)


    8 months, 3 weeks ago

    Hi,

    The plugin don’t connect to mailchimp even though mailchip say that it is connected. I get no gren checkbox and when trying to set up a sync there are no options.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Ibrahim Nasir

    (@ibrahimkh4l33l)

    Hello ????

    Please check FuseWP >> User Sync >> Logs and share the related error logs.

    You could also send us a message and we will take a closer look at it for you.

    Regards

    Thread Starter sofinewseed

    (@sofinewseed)

    So it is a time out error. What can I do about that?

    FuseWP\Core\Integrations\Mailchimp\AdminSettingsPage::save_oauth_metadata:Signed API request has returned an error. HTTP client error: cURL error 28: Operation timed out after 60001 milliseconds with 0 out of 200 bytes received.

    Thanks for you help. I leave the issue here since other might find it useful later on.

    • This reply was modified 8 months, 2 weeks ago by sofinewseed.
    Plugin Support Ibrahim Nasir

    (@ibrahimkh4l33l)

    The cURL 28 issue is server-related and not specifically caused by any Plugin/Theme or the WordPress core.

    The timeout error means that the plugin did not receive a timely response from the server within the expected time frame. The server might be taking too long to process the request, or there could be network issues causing delays.

    We have an article that should assist you in solving this issue here: https://mailoptin.io/article/fix-curl-error-28-connection-timed-out-wordpress/

    Please contact your server administrator or hosting with the information from the article above.

    Regards

Viewing 3 replies - 1 through 3 (of 3 total)
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