Mailchimp & Memcache problems

  • Resolved SteveC123

    (@stevec123)


    1 year, 9 months ago

    I switched on memcache yesterday to help alleviate my sites increasing CPU use on Siteground. everything went smoothly until the site got busy after a promo where orders were coming in blank, no customer details.
    Switching of memcache immediately solved the problem. What points to the mailchimp plugin was the huge increase in past and queued action schedules, with them being created sometimes many times a minute and failing to complete.
    Any help appreciated.

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  • Plugin Author ryanhungate

    (@ryanhungate)

    @stevec123 We understand how this could be upsetting, so in an effort to understand more and provide a solution, please help us with the following:

    When you say coming in blank, are you referring to orders in WooCommerce, or information in Mailchimp?

    Any additional information you provide will be helpful.

    Plugin Support khungate

    (@khungate)

    Hi @stevec123, we wanted to reach and let you know that we’re going to close out this ticket for now since it’s been a few weeks since we’ve been in touch.

    Please let us know if you still need any help and we’ll be glad to reopen and troubleshoot further. Please note, that the best way to reach us is over at the GitHub plugin page: https://github.com/mailchimp/mc-woocommerce/. From there, you can receive direct responses from the development team, log new issues, download the latest version, and track existing support tickets.

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