Mailchimp for Woocommerce has not added the webhook to Mailchimp

  • Resolved ArcticFritid

    (@metuza)


    2 years, 4 months ago

    I can find the below error in log:

    2022-07-26T16:24:13+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_WebHooks_Sync queued
    2022-07-26T16:24:13+00:00 NOTICE webhooks :: Deleted old plugin webhook 3e96f2207d
    2022-07-26T16:24:15+00:00 ERROR webhook :: url: We couldn’t verify the URL is working. Please double check and try again. HTTP Code: 403

    This happens on 2 of my sites hosted with Kinsta and we can not find any problems / blocking with Cloudflare.

    Brgds
    Rune

Viewing 6 replies - 1 through 6 (of 6 total)

  • We’re still getting the same message on our Dashboard (ie. “Mailchimp for Woocommerce has not added the webhook to Mailchimp”).

    We have tried most of the recommended tasks mentioned elsewhere (‘save audience’ etc), but still comes up with the error message.

    We run a WP Multisite on Siteground, and the error is on all sites with this plugin (v2.7.1) enabled.

    The log file doesn’t seem to point to anything in our case? For example:

    2022-07-27T15:07:46+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_WebHooks_Sync queued
    2022-07-27T15:07:46+00:00 NOTICE mailchimp-woocommerce-sync.started :: Starting Sync :: Wed, Jul 27, 2022 3:07 PM

    Many thanks,

    Nick

    Thread Starter ArcticFritid

    (@metuza)

    In 2 of my websites i have found that there was a conflict with CleanTalk anti spam plugin. Deactivated CleanTalk and everything works ok. But wierd is that my third site using the same cleantalk settings has never faced this problem, and works ok with cleantalk enabled.

    Brgds

    • This reply was modified 2 years, 4 months ago by ArcticFritid.

    Hello @metuza, @bouncern

    CleanTalk support here. We fixed the issue. Could you please re-activate the anti-spam plugin and check it?

    Don’t forget to press the button “Synchronize with cloud” in the plugin settings.

    Thank you.

    Plugin Support khungate

    (@khungate)

    Hi @metuza @bouncern, with @amagsumov comment is your plugin working as expected now? If not, can you enable remote diagnostics in your plugin by going to Mailchimp for WooCommerce in your plugin directory -> Settings -> Settings (tab) -> Remote Diagnostics. Please include the URL of your store(s) and we’ll take a look and see if we can help.

    @amagsumov thanks for chiming in and trying to help!

    Thanks

    We had Cleantalk running too – we’ve upgraded to Cleantalk V5.182.1, re-synchronised and the error message has dissapeared.

    Many thanks to everyone for sorting this out.

    Best regards,

    Nick

    Thread Starter ArcticFritid

    (@metuza)

    Yes, it seems to work ok now. But i can now find fatal errors in my debug-log. Please see new ticket.

    Brgds
    Rune

Viewing 6 replies - 1 through 6 (of 6 total)
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