• Resolved Franz92

    (@franz92)


    Hi!

    Is there a way to get Mailchimp to work with Complianz? When Complianz is activated, then revenue tracking on campaign level doesn’t work (but does on subscriber level) and abandoned cart emails are not triggered.

    Thus, it seems that two specific cookies are getting blocked by Complianz. How can we figure out which cookies those are and allow them if users allow their useage?

    Thank you for the plugin!

    Best,

    Franz

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor jarnovos

    (@jarnovos)

    Hi @franz92,

    Complianz’ integration with MailChimp will disable certain features that set cookies, which may have an effect on MailChimp functionality that relies on these cookies to be present.

    You can test if the behavior is resolved by disabling the MailChimp integration under Complianz > Integrations > Plugins, which will stop Complianz from limiting those features.

    Hope it helps!

    Kind regards, Jarno

    Thread Starter Franz92

    (@franz92)

    Hi,

    ah, cool. Thank you! Okay, it seems that’s true. But I guess I’ll have to somehow weave in the cookies so that I can use the integration?

    Plugin Contributor jarnovos

    (@jarnovos)

    Hi @franz92,

    You could try the version of Complianz attached on the GitHub link below, in which the MailChimp integration has been adjusted to only set the “mailchimp_allowed_to_use_cookie” filter with the value false in case there is no Marketing consent.

    https://github.com/Really-Simple-Plugins/complianz-gdpr/tree/mailchimp-cookies

    You can download it from the above link by clicking the green “Code” button and proceeding to click “Download .zip”.

    Kind regards, Jarno

    Plugin Contributor jarnovos

    (@jarnovos)

    Hi @franz92,

    Does the provided branch work for you to re-enable these MailChimp functionalities after consent has been provided?

    Let me know!

    Kind regards, Jarno

Viewing 4 replies - 1 through 4 (of 4 total)
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