Mailchimp for WooCommerce

  • Resolved johnviuf

    (@johnviuf)


    2 years, 4 months ago

    After updating to 2.7 I’m getting the message below in admin:

    Mailchimp says: API Request Error – API Key InvalidYour API key may be invalid, or you’ve attempted to access the wrong datacenter. on 2231 in /customers/9/2/2/gourmeture.dk/httpd.www/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php

    When looking in Mailchimp everything’s ok.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author ryanhungate

    (@ryanhungate)

    @johnviuf that’s really odd. Your “data center” is supposed to be attached to your API KEY which is done during setup. Can you please reach out to your Mailchimp support team and have them enable the “api watcher” on your account while you try to replicate this again? It could be something that they need to fix on their side. Very odd actually. If they don’t see anything wrong – please report back here after they’ve given you information since we don’t have any visibility into your server from here.

    stefaniaartistcoaching

    (@stefaniaartistcoaching)

    I think I have the same problem… Now I’m chatting with Mailchimp support, they are trying to understand what’s happened

    Thread Starter johnviuf

    (@johnviuf)

    Thanks @ryanhungate. I have just done that. Ended in deleting and re-installing. Syncing at the moment, so hopefully it ends well.

    Hi John,

    I am experiencing the same issue – did it help to re-install?

    Best regards

    Thread Starter johnviuf

    (@johnviuf)

    @jesperh95 Yes, it did. Sync went through and it seems to be running.

    Plugin Author ryanhungate

    (@ryanhungate)

    ok great @johnviuf thanks for reporting back. The truth is – i’m a bit unclear on why that was required to re-install but could have cleaned up something that might have been off on either end.

    @jesperh95 if you’re still having trouble – please open a new ticket ??

Viewing 6 replies - 1 through 6 (of 6 total)
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