MailChimp Audience does not show any new contacts

  • Log
    Member registration complete email sent to: [email protected]. From email address value used: [email protected]
    SUCCESS: [MailChimp] Mailchimp integration addon. After registration hook
    SUCCESS: [MailChimp] Debug data: Proprietor Engine|[email protected]|Rick|Test
    SUCCESS: [MailChimp] Doing list signup.
    SUCCESS: [MailChimp] Checking list name : Proprietor Engine
    SUCCESS: [MailChimp] Found a match for the list name on MailChimp. List ID :c2387e2def
    SUCCESS: [MailChimp] List ID to subscribe to:c2387e2def
    SUCCESS: [MailChimp] Double opt-in is enabled. Setting status to: pending
    SUCCESS: [MailChimp] MailChimp Signup was successful.
    SUCCESS: Updating the account status value of member (5) to: active
    SUCCESS: Member registration complete email sent to: [email protected]. From email address value used: [email protected]
    SUCCESS: Admin notification email sent to: [email protected]
    SUCCESS: After registration redirect is configured in settings. Redirecting user to: https://proprietorengine.com/thank-you/

    MailChimp Audience does not show any new contacts
    I deactivated all unnecessary plugins and changed the theme to 2020, but same behavior.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hi,

    MailChimp Audience does not show any new contacts

    Are you talking about your MailChimp account? Also did you read through these instructions signup-members-mailchimp-list?

    Thank you

    Thread Starter ericthomson

    (@ericthomson)

    Yes I am talking about my MailChimp account not being updated when I add a new member using the plugin.
    Yes I read through all the documentation and related support questions.
    That is how I knew that you would want the log file and that you would advice removing plugins and use the default theme.
    Thanks

    Thank you for sharing more information. I have sent a message to the developers to investigate further your issue.

    Kind regards

    Plugin Author wp.insider

    (@wpinsider-1)

    Looks like you have double opt-in enabled. MailChimp shows the user after they confirm the opt-in by clicking on the confirmation link sent to their email. Did you receive the double opt-in confirmation email from MailChimp?

    I also have this problem and have followed the documentation rigorously. The documentation still talks about MailChimp Lists and Groups. As you probably know, Mailchimp no longer uses those terms. It is now arranged by Audiences, Tags and Segments. Does your code work equally using those terms?
    Documentation:
    Using MailChimp Interest Groups
    You can specify interest groups when a member is added to your MailChimp list.
    Add the interest group names in the list name field like the following:
    List Name | groupname1, groupname2 Lets say you have the following scenario:
    List Name: my-list-1 Interest Group Names: groupname1, groupname2
    Then you would enter the following in the MailChimp list name field of the membership level: my-list-1 | groupname1, groupname2

    So I have entered: audience | tag
    And nothing gets into Mailchimp. The tag is “current member” and is needed to make the Mailchimp integration worthwhile (else manual interaction needed each new member)

    Grateful if you could advise and update your documentation to reflect what has been the Mailchimp new terminology for some time now.
    Thanks

    specifically my audience is “Orchard Link” and my Tag is “Current Individual Member” .. Should the separate words be linked with “-” or “_” ?

Viewing 6 replies - 1 through 6 (of 6 total)
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