• Resolved DigitalBall

    (@digitalball)


    Whenever I log in through the WordPress admin it sends me a verification email to access, how can I remove that option? Thank you

    Siempre que entro a través del admin de wordpress me manda un correo de verificacion para poder acceder, como puedo quitar esa opcion? Gracias

    The page I need help with: [log in to see the link]

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  • Plugin Support wfpeter

    (@wfpeter)

    Hi @digitalball, thanks for your question.

    Any “Verification Required” emails are related to the message Google themselves will send when a user fails to be confirmed as human by reCAPTCHA checks when logging in.

    I would check your browser console for red errors on your WordPress login page. It’s possible that your approved site in Google doesn’t match (even if it’s close but http instead of https, as one common example.) If there’s an issue with this, all users may be scored “0.0” and asked to verify via email every time.

    Other than that, we don’t receive information from Google about why a human may sometimes receive a low enough score to always require verification. Generally, a “reCAPTCHA human/bot threshold score” setting in Wordfence > Login Security > Settings of at least 0.7 should allow most humans through on your site without having to verify every time. You could try altering this a few times to see if any setting helps.

    Let us know how you get on!
    Peter.

Viewing 1 replies (of 1 total)
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