Mail test says successful however not sending

  • Resolved bwstandard

    (@bwstandard)


    1 year, 11 months ago

    I just recently noticed that this specific site has not been sending emails. I have everything setup just like 20+ other sites and some on the same server however this one is not sending out actual emails.

    The test works great. Any idea as to why that might be? I’ve check spam and even checked a mailing log, nothing happens.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Victoria Sakal

    (@sakalvictoria)

    Hi, @bwstandard!

    Thanks for reaching out to us and we’re sorry to hear that you’re having an issue on the Element Manufacturing Partners website.

    It’s possible that such an issue occurs because of the plugin conflict.

    Here are the steps you can perform to test for a plugin conflict:

    1. Take a backup of your site.

    2. Deactivate all other plugins.
    Go to the Plugins page. There, you’ll need to select all your plugins except Easy WP SMTP. Then open the Bulk Actions dropdown at the top of the page and choose Deactivate -> Apply.

    3. Reactivate plugins and monitor the issue.
    Once you’ve deactivated all your plugins except for Easy WP SMTP, you’ll need to check if the problem persists. If you still see the issue, you’ll know there wasn’t a plugin conflict.

    If the issue is fixed, however, the next step is to determine which specific plugin was triggering it. To do so, you’ll need to reactivate each plugin one by one.

    Each time you activate another plugin, check on the issue again. When the issue reappears, you’ll know the most recently activated plugin is the cause of the conflict.

    Please, let us know how it goes.

    Thank you!

Viewing 1 replies (of 1 total)
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