Mail-Tags Missing

  • Resolved ramscouse

    (@ramscouse)


    6 years, 10 months ago

    Hi,

    I’m fairly new to WordPress and finding my way as I go along so please excuse me for being a little naive.

    I have a purchased theme installed and it included the contact form 7 plugin. I set this up correctly and tested the emails and everything worked fine. I have the latest version installed. I have been away and now on my return I have been told there is an error. Upon looking at the form I have noticed that 3 of the mail-tags do not appear in the Mail tab.

    Could someone tell me how do I add the mail-tags to the Mail Tab so it will work again.

    When I go to my website page that is meant to display the form, 3 of the boxes are missing and just shows the code from the Form Tab.

    I hope I’ve explained this correctly and it would be very much appreciated if someone could help me please.

    Many thanks
    Allan

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    I have a purchased theme installed and it included the contact form 7 plugin.

    If so, it’s part of the theme. You should contact the theme seller for support.

    Thread Starter ramscouse

    (@ramscouse)

    Ok I’ll do that immediately now and get back to you on here with what happens.

    Thank you Takayuki, much appreciated

    Allan

    Thread Starter ramscouse

    (@ramscouse)

    Ok, I spoke to Linethemes and asked them to look at it. There was no problem or issue with the theme but they were very helpful. The plugin was removed and re-installed and is now working fine so it looks like it was something to do with the plugin.

Viewing 3 replies - 1 through 3 (of 3 total)
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