Mail Queue Not Running on Fresh Install

  • Resolved sarahlbromley

    (@sarahlbromley)


    3 years, 11 months ago

    Fresh install of the plugin, sent a few test emails, and they are just sitting in the queue. Queue status shows “waiting” with Next Queue Run 2020-12-15 06:59:41. This is weird to me since it’s the 17th, where did it pull that date from? I don’t see database settings saving when it should next run. Email sent from the Send Test Email tool that skips the queue send correctly. What steps do I need to diagnose the issue?

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  • Plugin Author Milan Petrovic

    (@gdragon)

    Queue run is scheduled via WordPress cron. If you have some cron issues, or if cron is disabled, it will not work. Check out the server error logs for any PHP related errors that might be happening.

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