Mail not sent

  • Hello,
    I added right gmail credential with choose Other SMTP mailer.
    But mail not sent.
    So, i checked test mail.
    And same problem in test mail that mail not sent.
    Error display like below :

    There was a problem while sending the test email.
    An issue was detected.

    This means your test email was unable to be sent.

    Typically this error is returned for one of the following reasons:

    – Plugin settings are incorrect (wrong SMTP settings, invalid Mailer configuration, etc).
    – Your web server is blocking the connection.
    – Your host is rejecting the connection.

    Recommended next steps:
    Triple check the plugin settings, consider reconfiguring to make sure everything is correct (eg bad copy and paste).
    Contact your web hosting provider and ask them to verify your server can make outside connections. Additionally, ask them if a firewall or security policy may be preventing the connection – many shared hosts block certain ports.
    Note: this is the most common cause of this issue.
    Try using a different mailer.
    etc…..

    Please help me as soon as possible. It is urgent for me.

    • This topic was modified 6 years, 1 month ago by heena1.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter heena1

    (@heena1)

    Please help me as soon as possible. It is urgent for me.

    Thread Starter heena1

    (@heena1)

    If i added other gmail id and password then it is working fine.
    So, can’t find issue.
    I already added right gmail id and password.

    Plugin Author Slava Abakumov

    (@slaffik)

    Hi @heena1

    You’ve skipped the only information that is helpful to me: > Click here to view the full Error Log for debugging.
    This a link that is shown at the end of that generic information. Please provide content of the section that is opened when you click that link.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Mail not sent’ is closed to new replies.