Mail not sending to my Gmail.

  • Resolved jakaria5482

    (@jakaria5482)


    3 years ago

    Hello there,
    I’m using “WP mail smtp” and I’ve setup this with my Gmail. After sending around 100 mails it stops sending mail to my Gmail. Almost one week it works properly to send around 100 mail.
    If I set up “wp mail smtp” again, it started working. It’s not possible to setup again and again. Please help me to fix this issue so that it worked properly without any issue.
    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Darshana

    (@darshanaw)

    Hi @jakaria5482,

    Thanks for reaching out! As we have investigated this issue further, we noticed that the Google API connection may break from time to time, if you’re using the “Test” mode on your Google App.

    When you get a chance, please head over to your Google App and publish it (see). Then remove your existing Gmail connection under the WP Mail SMTP -> Settings page and reconnect to it.

    In case it helps, we have updated our Gmail mailer documentation recently as well (https://wpmailsmtp.com/docs/how-to-set-up-the-gmail-mailer-in-wp-mail-smtp/).

    I hope this helps. Thanks!

    Thread Starter jakaria5482

    (@jakaria5482)

    I’ll try it.

    Thank you so much for your help.

    pradipsethi

    (@pradipsethi)

    I stopped getting New Order emails to my gmail account. Even when I press resend New Order Notification, I don’t get it. I installed wp-mail-log plug in. Here it shows that the email is sent, but I don’t receive it, and, it’s not in my Junk mail. I am reproducing below the woocommerce status report. Grateful for any help.

    WordPress environment
WordPress address (URL):		https://kirpalsinghpublications.com
Site address (URL):		https://kirpalsinghpublications.com
WooCommerce version:		6.2.1
WooCommerce REST API package:		 6.2.1 /home2/kirpauin/public_html/kirpalsinghpublications/wp-content/plugins/woocommerce/includes
WooCommerce Blocks package:		 6.7.3 /home2/kirpauin/public_html/kirpalsinghpublications/wp-content/plugins/woocommerce/packages/woocommerce-blocks/
Action Scheduler package:		 3.4.0 /home2/kirpauin/public_html/kirpalsinghpublications/wp-content/plugins/woocommerce/packages/action-scheduler
WooCommerce Admin package:		 3.1.0 /home2/kirpauin/public_html/kirpalsinghpublications/wp-content/plugins/woocommerce/packages/woocommerce-admin
Log directory writable:		 /home2/kirpauin/public_html/kirpalsinghpublications/wp-content/uploads/wc-logs/
WordPress version:		5.9.1
WordPress multisite:		–
WordPress memory limit:		256 MB
WordPress debug mode:		–
WordPress cron:		
Language:		en_US
External object cache:		–
Server environment
Server info:		Apache
PHP version:		7.3.33
PHP post max size:		516 MB
PHP time limit:		30
PHP max input vars:		1000
cURL version:		7.81.0, OpenSSL/1.1.1m
SUHOSIN installed:		–
MySQL version:		5.7.23-23
Max upload size:		512 MB
Default timezone is UTC:		
fsockopen/cURL:		
SoapClient:		
DOMDocument:		
GZip:		
Multibyte string:		
Remote post:		
Remote get:		
Database
WooCommerce database version:		4.8.1
Database prefix	 	wp_
Total Database Size	 	9.26MB
Database Data Size	 	7.05MB
Database Index Size	 	2.21MB
wp_woocommerce_sessions	 	Data: 1.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys	 	Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies	 	Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions	 	Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items	 	Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta	 	Data: 0.22MB + Index: 0.23MB + Engine InnoDB
wp_woocommerce_tax_rates	 	Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations	 	Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones	 	Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations	 	Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods	 	Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens	 	Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta	 	Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log	 	Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions	 	Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_actionscheduler_claims	 	Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_groups	 	Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_actionscheduler_logs	 	Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_commentmeta	 	Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments	 	Data: 0.06MB + Index: 0.09MB + Engine InnoDB
wp_links	 	Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options	 	Data: 2.09MB + Index: 0.16MB + Engine InnoDB
wp_postmeta	 	Data: 2.52MB + Index: 0.70MB + Engine InnoDB
wp_posts	 	Data: 0.33MB + Index: 0.13MB + Engine InnoDB
wp_termmeta	 	Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms	 	Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships	 	Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy	 	Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta	 	Data: 0.08MB + Index: 0.03MB + Engine InnoDB
wp_users	 	Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes	 	Data: 0.03MB + Index: 0.00MB + Engine MyISAM
wp_wc_admin_note_actions	 	Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_wc_category_lookup	 	Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_customer_lookup	 	Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_wc_download_log	 	Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup	 	Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_product_lookup	 	Data: 0.04MB + Index: 0.04MB + Engine MyISAM
wp_wc_order_stats	 	Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_wc_order_tax_lookup	 	Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_product_meta_lookup	 	Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_rate_limits	 	Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock	 	Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes	 	Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_webhooks	 	Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpml_mails	 	Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_yoast_seo_links	 	Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_seo_meta	 	Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Post Type Counts
attachment	 	110
custom_css	 	1
fl-builder-template	 	39
nav_menu_item	 	16
page	 	9
post	 	3
product	 	64
product_variation	 	65
revision	 	35
shop_order	 	300
shop_order_refund	 	7
Security
Secure connection (HTTPS):		
Hide errors from visitors		
Active plugins (6)
Beaver Builder Plugin (Lite Version)	 	by The Beaver Builder Team – 2.5.2.1
Really Simple SSL	 	by Really Simple Plugins – 5.2.3
WooCommerce Extra Product Sorting Options	 	by SkyVerge – 2.9.0
Braintree for WooCommerce Payment Gateway	 	by WooCommerce – 2.6.2
WooCommerce	 	by Automattic – 6.2.1
WP Mail Logging	 	by Wysija – 1.10.4
Inactive plugins (3)
Tesseract Remove Branding	 	by – 1.0
Velvet Blues Update URLs	 	by VelvetBlues.com – 3.2.10
WooCommerce Admin	 	by WooCommerce – 3.2.1
Dropin Plugins (1)
install.php	 	install.php
Settings
API enabled:		
Force SSL:		–
Currency		USD ($)
Currency position		left
Thousand separator		,
Decimal separator		.
Number of decimals		2
Taxonomies: Product types		external (external), grouped (grouped), simple (simple), variable (variable)
Taxonomies: Product visibility		exclude-from-catalog (exclude-from-catalog), exclude-from-search (exclude-from-search), featured (featured), outofstock (outofstock), rated-1 (rated-1), rated-2 (rated-2), rated-3 (rated-3), rated-4 (rated-4), rated-5 (rated-5)
Connected to WooCommerce.com:		–
WooCommerce pages
Shop base:		#33 - /
Cart:		#34 - /cart/
Checkout:		#35 - /checkout/
My account:		#36 - /my-account/
Terms and conditions:		 Page not set
Theme
Name:		TESSERACT
Version:		3.9.4
Author URL:		https://tesseracttheme.com/theme-details/
Child theme:		 – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce support:		
Templates
Overrides	 	tesseract-free-theme/woocommerce/archive-product.php,
tesseract-free-theme/woocommerce/content-product.php version 3.5.1 is out of date. The core version is 3.6.0,
tesseract-free-theme/woocommerce/content-single-product.php version 3.5.1 is out of date. The core version is 3.6.0,
tesseract-free-theme/woocommerce/emails/admin-new-order.php,
tesseract-free-theme/woocommerce/loop/sale-flash.php,
tesseract-free-theme/woocommerce/single-product/add-to-cart/grouped.php version 3.4.0 is out of date. The core version is 4.8.0,
tesseract-free-theme/woocommerce/single-product/add-to-cart/simple.php,
tesseract-free-theme/woocommerce/single-product/rating.php version 3.5.1 is out of date. The core version is 3.6.0,
tesseract-free-theme/woocommerce/single-product/review-rating.php version 3.5.1 is out of date. The core version is 3.6.0,
tesseract-free-theme/woocommerce/single-product/review.php,
tesseract-free-theme/woocommerce/single-product-reviews.php version 3.5.1 is out of date. The core version is 4.3.0,
tesseract-free-theme/woocommerce/single-product.php
Outdated templates:	 	 Learn how to update
Action Scheduler
Version:	3.4.0
Data store:	ActionScheduler_DBStore
Action Status	 	Count	Oldest Scheduled Date	Newest Scheduled Date
Complete	 	60	2022-02-06 08:40:09 +0000	2022-03-06 19:04:22 +0000
Status report information
Generated at:	 	2022-03-06 19:21:29 +00:00
    Plugin Support Darshana

    (@darshanaw)

    Hi @pradipsethi,

    Thanks for reaching out! The status report you shared does not show any issues related to your email delivery.

    Could you please check WP Mail SMTP -> Tools -> Debug Events section and see if you’re getting any errors.

    Also to check your email deliverability, try sending a test email (WP Mail SMTP -> Tools) to this online tool.

    I hope this helps. Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Mail not sending to my Gmail.’ is closed to new replies.