Mail Mint Status Stuck at Running

  • Resolved xtremematting

    (@xtremematting)


    9 months ago

    I am trying to send emails using the basic send with Mail Mint and it is stuck in the the Running status. I am able to send test emails without any issues. I do not have the Pro version because I am still testing this plugin. What can I do to fix this?

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Rifat Ara Chowdhury

    (@rifat2104)

    Hi @xtremematting , we have replied to your email with instructions to check and verify if we receive emails from your campaign and if the campaign status turns to “Complete” after that.

    Kindly follow up with us here, we are looking forward to resolve the issue.

    Regards,

    Thread Starter xtremematting

    (@xtremematting)

    I still haven’t had a response to fix this issue. Can someone please let me know if there is a solution.

    Plugin Support Rifat Ara Chowdhury

    (@rifat2104)

    Hi @xtremematting , our developer is debugging your issue to fix it.

    Hopefully, we’ll provide a quick solution. Kindly cooperate with us here.

    Thank you.

    szwp

    (@szwordpress)

    I am currently using the free version of Mail Mint, specifically Version 1.9.3. After creating a campaign, I encountered an issue where it got stuck in the “running” status when attempting to send the emails. To validate the campaign, I manually entered an email, and it worked as expected. The same issue occurred when I created another campaign.

    szwp

    (@szwordpress)

    It appears that the plugin is encountering an issue related to scheduling or dates. The calendar popup remains empty when I click on the icon, making it impossible to schedule the campaign. Additionally, when I choose “send now,” nothing happens.

    szwp

    (@szwordpress)

    I believe I’ve resolved the issue. I realized that for your test, you’re using wp_mail. After enabling and updating the wp mail smtp plugin, it appears the campaign is now functioning. I did send an email and logged the issue here; unfortunately, I haven’t received a response. Nonetheless, it seems the problem has been resolved, and I’ll need to test it further.

    szwp

    (@szwordpress)

    Resolved

    • This reply was modified 8 months, 2 weeks ago by szwp.
    • This reply was modified 8 months, 2 weeks ago by szwp.
    Plugin Support Rifat Ara Chowdhury

    (@rifat2104)

    Hi?@szwordpress , Sorry for the delay in follow-up due to the weekend.

    I am glad the Mail Mint campaign status issue has been resolved and thanks for sharing the latest update with us.

    Im having the same problem here. I have the pro version and its stuck on “Running”. I have tried updating WP Mail, using a different mail plugin (FluentSMTP), and also using the default WP mail system but nothing seems to work. Any help?

Viewing 9 replies - 1 through 9 (of 9 total)
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