Mail Mint not sending

  • Resolved thetexan

    (@thetexan)


    1 year, 2 months ago

    I have never been able to get it to work, I have sent test emails to my personal account and have even tried to create campaigns and nothing. I have checked in spam and in all mail, it says that it is successful but nothing. I have checked my cpanel which I don’t completely understand I was able to receive the double opt in and a campaign that I made but nothing on my personal or business email. I am new at this and I have to end up figuring out issues on my own but I have went back and forth and still having issues

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Rifat Ara Chowdhury

    (@rifat2104)

    Hi @thetexan, Thank you for sharing your concern with us.

    Would you mind reaching out to our official support channel?

    We’ll provide our email addresses which you can use to check if Test emails and Live campaign emails work.

    We’re looking forward to your cooperation.
    Regards,

    Thread Starter thetexan

    (@thetexan)

    could you give me the address, it just goes to mail from that link.

    Plugin Support Rifat Ara Chowdhury

    (@rifat2104)

    Hi @thetexan , here’s our official support email: [email protected]

    Since you’ve already reached us via email, let’s cooperate there to address your issue.

    Here, I am marking this thread as resolved for now. Thank you.

    gdurham

    (@gdurham)

    I’m trying out Mail Mint for a client’s site, but having an issue with it sending test emails to the client’s email address. It sends test emails perfectly when sending to addresses that are not from the host domain, but nothing happens when trying to send a test email to the client’s email. Is this a known issue and is there a way to fix this?

Viewing 4 replies - 1 through 4 (of 4 total)
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