mail field

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Darren Peyou

    (@dpeyou)

    Hello @victortorneiros,

    Could you take a look at this piece of documentation? It outlines different 3 methods regarding how to reload your PDF with the latest settings. In my case, enabling “Test Mode” (setting found in General tab) took care of this. ??

    https://docs.wpovernight.com/woocommerce-pdf-invoices-packing-slips/show-pdf-documents-with-the-latest-settings/

    • This reply was modified 3 years, 3 months ago by Darren Peyou. Reason: add link to documentation
    Thread Starter victortorneiros

    (@victortorneiros)

    Thankyou Darren.

    Those options I have already tried. Any other change you make is effective after a few minutes except the customer’s email, which always comes out, whether or not the box is enabled.

    Plugin Contributor alexmigf

    (@alexmigf)

    Hi @victortorneiros

    Are you using any third party plugin that interferes with the addresses? For example custom address fields?

    Thread Starter victortorneiros

    (@victortorneiros)

    Exactly. I have a pluging (WC – APG Field NIF / CIF / NIE) to activate the DNI field and it interferes. When deactivating it, the email no longer appears. But I need the active plugin. How can I solve that?

    Plugin Contributor kluver

    (@kluver)

    Hi @victortorneiros,

    In that case you will have two options. You can reach out to the developers of the ‘WC – APG Field’ plugin and ask if there is an easy way of removing the email address from the billing address on the PDF.

    Or you can try to overwrite the address format yourself. The easiest way would be with our Professional extension, although this might depend on where in the process the ‘WC – APG Field’ plugin customizes the address. If it fires later than our plugin the changes might still be overwritten.

    Another option is to change the address format WooCommerce wide with a filter. More information on changing the address format (with either the Professional extension or with a filter) here: Changing the address format

    Thread Starter victortorneiros

    (@victortorneiros)

    Thank you, I will make the query. Now I am clear that the problem is in that pluging.

Viewing 6 replies - 1 through 6 (of 6 total)
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