Mail delivery subsystem

  • Resolved kantsverma

    (@kantverma)


    1 year, 2 months ago

    Hi,
    I am facing issues while sending the newsletter from WP Newsletter plugins I am getting lots of emails on the email that I have configured as from email and the Subject of the email is Mail delivery subsystem and the same template that I have sent getting for multiple times

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Stefano Lissa

    (@satollo)

    If you get back emails, it means your original email has not been delivered for some reasons. Looking inside these emails the error should be reported.

    Thread Starter kantsverma

    (@kantverma)

    But stats saying email send to x numbers and open by x numbers and clicked by x%. How could we track the issues behind this any logs. We are using paid version of Newsletter plugins

    Plugin Author Stefano Lissa

    (@satollo)

    Hi, if you need support from https://www.thenewsletterplugin.com where you get the license, please open a ticket in that site.

    If you see stats, it means your emails are correctly delivered. If you have some returned messages, it means those message cannot be delivered. Those messages can come from your mail system or the recipient mail system, they’re called bounces. The plugin is not notified of them. You can possible use a bounce addon to check those email, but ask for support on the mentioned site.

    Thread Starter kantsverma

    (@kantverma)

    Ok great what is the cost of the bounce addon For now can I disable the email notifications for bounced emails?

    Plugin Author Stefano Lissa

    (@satollo)

    Hi, those emails are sent by other systems, you cannot disable them.

Viewing 5 replies - 1 through 5 (of 5 total)
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