Mail are not working

Hi Sunil,

Thank you for writing to us.

When a new user registers and mails are not received by the admin,

a) Click on RegistrationMagic
b) Click on global settings
c) Go to email notifications
d) Enable: notify site admin and define recipients manually
e) Click on save.

The content of the mail can be changed from RegistrationMagic dashboard > email templates > new submission email body(Add the content here) > save.

The content sent to the user can also be changed by following the same steps. Clicking on RegistrationMagic dashboard > email templates > new user email body. Add the content you want to send to the newly created user > Save

Let us know if the issue still persist and please raise a support ticket on : https://registrationmagic.com/help-support/

Let us know if you have any other questions.

Thank you.

no,

user doesnt get mail,

when i register on that site, no mail is received on my mail account. how m i gonna see password which is auto generated on registration.

Hi Sunil,

Please check that the form being used is a registration form and not a contact form.
In order to enable users to create an account after registration,

a) Click on RegistrationMagic
b) Click on dashboard
c) Click on general settings
d) Form type: Enable wordpress user account creation
e) Click on save.

Now, the users shall be able to register and create an account and receive new user mails.

Let us know if the issue still persist and please raise a support ticket on : https://registrationmagic.com/help-support/

Let us know if you have any other questions.

Thank you.

its already selected friend,

and i have also checked wordpress default mail , that also working.

• This reply was modified 6 years, 10 months ago by SunilPrajapati.

Hello Sunil,

Could you please provide us your email ID so that we can raise a ticket and carry on with our further communication there and help you out by debugging the issue.

We are waiting for your response.

it [email protected]

will i get any support for this ?

Hello Sunil,

We have just created your ticket on our portal and will reply you soon from there.

Hi Sunil,

Thank you for providing your email ID. We have raised a ticket and you shall soon receive an update about the same.

Hello Sunil,

It seems that you haven’t install Registration Magic Plugin on your website. First install the premium / free version and let us know when you have installed.